Estimates

Change an estimate after sending it

You can change a sent estimate until the customer answers. Saving takes the link back from them, so they never approve a version they did not see.

Editing a sent estimate

Choose Edit from the row menu. A warning reminds you the customer already has this estimate. When you save, it goes back to Draft and the link the customer has stops working.

Send it again when it is ready. The customer gets a new link to the new version.

The estimate editor with a notice saying saving changes takes the customer’s link back and returns the estimate to a draft
The warning you see before changing an estimate the customer already has.

When you cannot edit

  • Once it is approved or declined, the estimate is fixed. Write a new one if the job changes.
  • Once it is a work order, change the job instead.

Tax is locked when the customer answers

Until then, tax is recalculated every time the estimate is saved or opened, so a change to your tax settings shows up. The moment the customer approves or declines, whether from the link or recorded by you, the tax on that estimate is locked. Later changes to your tax settings do not move it.

Build and send an estimate

Was this page helpful?

Can’t find what you need? Contact us - a real person reads every message.