Flying & Logbook

Aircraft Dispatch and Return

Dispatch is the process from the desk to the ramp. Send the aircraft out with its meter readings. Take it back with the new readings. Resyrv then posts the flight record and the billing.

From reservation to returned aircraft

Dispatch uses the reservation. A booked flight has three states: scheduled, dispatched, returned. When the pilot gets the aircraft, you dispatch the reservation with the out Hobbs and tach readings. When the pilot comes back, you enter the end readings, and Resyrv does the rest.

At return, Resyrv makes the flight record from the out and in readings, and the meters of the aircraft move forward. Resyrv posts the charges to the correct ledgers. On a rental, this is the ledger of the member who flew. On a partnership aircraft, Resyrv splits the charges across the owners.

Resyrv also makes a draft entry in the personal logbook of the pilot, for the pilot to complete. Ground lessons complete without meters, because a whiteboard has no meter to read.

Who can dispatch and return

Each organization turns Dispatch on or off for itself. Turn it on in settings and select who uses it. Dispatch has two different jobs, and each job has a separate permission.

• Desk work - "Dispatch any flight" lets a person release, return, and cancel the dispatch of any reservation. The person does not have to be on the reservation.
• Your own flight - if the pilot in command or the lesson instructor has "Dispatch my own flights", they can dispatch and return that flight.

You set the two permissions for each access group on the Roles page. The organization owner can always dispatch.

An instructor is on the flight that they teach. Thus a CFI can release, return, and cancel the dispatch of their own dual lessons, without permission for the full fleet. The same people can return an aircraft, and also the person who dispatched it. If you turn off the dispatch workflow, you can still return an aircraft that is already out. Return does not need the workflow to be on.

Safety checks at dispatch

Before an aircraft goes out, Resyrv does the dispatch checks that your organization turned on. These are maintenance status, checkout approval, pilot credentials such as medical and flight review, and a maximum balance limit. You can see the results before you dispatch. Each check gives one of two results:

• Failures - hard stops, for example a grounded aircraft or a missing required signature. You cannot dispatch until you correct the condition. You cannot override a failure.
• Warnings - advisory results. A person must acknowledge them before dispatch can continue. An organization setting decides if the member who dispatches can acknowledge their own warnings, or if an admin must do it.

Each organization sets which checks run and how strict they are. A ship with two partners can use no checks. A flight school can use all of them. Resyrv never blocks an aircraft only because its maintenance setup is incomplete. The checks become stricter as you add more data to the record.

Which meters an aircraft tracks

Most aircraft have a Hobbs and a tach, and Resyrv assumes both. But some aircraft do not have both. If an aircraft has no tach, or nobody reads it, set the aircraft to track only the meter that you use. Go to the aircraft, Edit aircraft, Time tracking.

If you turn off a meter, Resyrv removes its field from dispatch, return, and the flight log, on the web and on a phone. Resyrv does not ask for a number that does not exist, and the aircraft does not keep a reading for that meter. If a reading for an untracked meter arrives, Resyrv discards it and does not keep it. Thus it never shows in a comparison later.

You cannot untrack the meter that the aircraft bills on. If Billed on is Hobbs, Track Hobbs time stays on. Change the billing basis first, then change the meter.

Meter discrepancies

If the out readings are not the same as the last known meters of the aircraft, Resyrv flags the discrepancy. Your organization setting controls if the dispatcher must file a meter exception that explains the difference. In the strictest mode, an authorized reviewer must approve the exception before the aircraft goes out. Reviewers see exceptions on the Schedule exceptions page, on its Meter integrity tab (Meter exceptions under Schedule in the sidebar).

Resyrv does the same for end readings that are lower than the out readings. A meter that goes backward needs an approved exception. Thus a typo cannot move the times of an aircraft back.

Your organization can also require a meter photo at dispatch, at return, or at both. If a photo is necessary, Dispatch stays off until you upload a photo of the meters. Also, you cannot continue the return without a photo.

At return, Resyrv compares the Hobbs time to the reserved time. If the difference is more than half an hour, more or less, a time check tells you to examine the readings again. This is only a notice, and you can still complete the return. The next dispatch of that aircraft shows the same note about the last flight. Thus, if nobody examined the meters of that return again, the desk can find the problem.

Dispatch signatures

An organization can want a signed release. If so, each flight type can require signatures before the aircraft goes out. The signatures can be from the pilot, an instructor, a dispatcher, or any combination. A person signs with a personal PIN.

Each member sets their own signature PIN of 4-6 digits in their profile. The PIN belongs to the signer. Thus, to get the signature of an instructor at the desk, a dispatcher has the instructor enter their own PIN.

On lessons, Resyrv can also ask the instructor to sign at return, to acknowledge the flight and ground charges. A signature is always for one specific flight. After the signatures, if the aircraft, pilot, instructor, or times of the reservation change materially, Resyrv voids the signatures. You must then get the signatures again.

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