How-to Guides

Sell and Book Discovery Flights Online

A person who wants an intro flight does not need an account to book and pay. The person selects a real open time and pays by card immediately. The request then goes into a queue for your staff.

Set up the discovery flight

In your storefront, make the discovery flight a public, active item. Give it a name, a price, a photo, and a duration. Then send people to your booking page.

The link that you can share is at the top of the Booking Inquiries page. It has a copy button and an embed snippet that you can paste into your own website. On the storefront, you can set a call-to-action button to "Schedule a time" and attach the item. Then shop visitors go directly to the booking page.

What the prospect sees

The booking page shows the experience, the price, and real open times. Resyrv gets the open times from the published availability of your instructor. It removes the time off and the existing reservations.

The prospect selects a day and a time slot. The prospect gives a name and contact details, and pays by card on the same page. The confirmation tells the prospect that the instructor will make contact to confirm. If the prospect closes the payment sheet and does not pay, Resyrv still saves the lead. A pay-now button stays on the screen.

Work the inquiry queue

Each request goes to the Booking Inquiries page. It shows the requested time and the contact details. If the prospect paid, it also shows a green Paid badge with the amount. Filter by new, contacted, or closed. Change the status when you follow up. The owner also gets an email for each inquiry.

Booking inquiries page on the Inquiries tab: the public booking link with Copy link and Embed on your website, status filters with All (4) selected, and four inquiries: Tyler Brooks New, Priya Raman Closed with a Refunded $199.00 badge, Marcus Lee Contacted, and Dana Whitaker Closed with a Paid $199.00 badge, each with contact details, requested times, the message and a status picker — Booking inquiries - each request with its contact details, requested time, status, and a Paid or Refunded badge.

Refund an intro flight

To refund a paid guest order, use the Sales page. Your payment processor sends the full amount back to the card of the guest. The badge of the inquiry changes to Refunded. A refund is always for the full amount. You cannot cancel a refund after you make it.

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