Maintenance

Squawks & Grounding

Any member can report a problem with an aircraft. Severity tells how serious the problem is. A separate operational effect tells what happens to the aircraft while the squawk is open.

File a squawk

Any member can report a squawk on an aircraft from the aircraft page. Maintenance staff can also file a squawk from the fleet board. Describe the problem and select a severity:

New squawk dialog for N172TG: severity Caution, a title, status Open, operational effect Dispatch review, a description, an attachment picker and the Create squawk button — File a squawk - you set the severity and the operational effect separately.

Info / minor - good to know, no operational effect.
Caution - fly with care; maintenance should examine it.
Critical - a serious defect that probably grounds the aircraft.

Severity vs. operational effect

The grounding decision is intentionally separate from the severity. Each squawk has an operational effect: none, dispatch review, or grounded. The default comes from the severity, but you can set it directly. Thus after an inspection, you can change a squawk that looked critical to “dispatch review” and keep its history. Also, a minor squawk can still ground the aircraft when necessary.

The squawk lifecycle

Squawks move through a triage flow. A squawk is open when someone files it. It is triaged after maintenance assesses it. Then it is deferred (monitor it), put on a work order, resolved, or canceled. Resolved and canceled squawks stay in the aircraft history.

Open squawks on N82TG: one Open and one Deferred, each with an Open work order button, and one On a work order with a View work order button — Open squawks on an aircraft - Open, Deferred, or On a work order, with a button to open or view the work order.

Grounded aircraft

You cannot dispatch a grounded aircraft. By default, you also cannot book it. Resyrv does not cancel the reservations that are already on it. By default, Resyrv tells the members with upcoming reservations on it, so they can book again. The schedule shows the aircraft as grounded.

N880CD aircraft page with a red banner reading Aircraft is grounded, NOT DISPATCHABLE due to 1 open grounding squawk, aircraft status GROUNDED, and the grounding squawk with an Open work order button — A grounded aircraft - the banner tells why, and the squawk that grounds it is at the top of the list.

Return to service

To clear a grounding, a person with the maintenance permission must sign a return to service. The record shows who returned the aircraft to service and when.

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