How-to Guides

Ground an Aircraft and Return It to Service

Something came back broken. This guide files the squawk, grounds the aircraft so nobody dispatches it, tracks the fix through a work order, and returns it to service, with the schedule protected the whole way.

Step 1 - File the squawk

1. From the aircraft page or straight from the return wizard, choose Report a squawk.
2. Describe the problem, set the severity, then set the operational effect separately. Severity says how bad it is; the operational effect says whether the aircraft can still fly.
3. Choose Grounded if the aircraft shouldn’t fly until the problem is fixed.

What grounding does

A grounding squawk flips the aircraft’s readiness across Resyrv: the maintenance board shows it down, and the dispatch pre-flight check fails with a hard stop for any reservation on that aircraft.

Step 2 - Work the fix

1. Open Maintenance and triage the squawk. Open squawks move through open, in work order, deferred, and resolved.
2. Pull the squawk into a work order, along with any due maintenance items worth knocking out during the same downtime.
3. Record the work as it happens. The work order is the paper trail for what was done and by whom.

Step 3 - Return to service

1. Complete the work order and return the aircraft to service.
2. The resolved squawk closes out, readiness flips back, and dispatch checks pass again.

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